Rob Hill

Partner

There are many highly effective management practices which transcend borders. At GGA we are passionate about identifying and sharing these best practices for the betterment of clubs in all regions.

EDUCATION:
BA, Sport and Recreation Management, University of Wales, Cardiff
MBA, Oxford Brooks University, Oxford

Rob Hill is Managing Partner of GGA’s EMEA office situated just outside Dublin, Ireland and is responsible for managing client engagements across Europe, the Middle East and Africa.

His career started in 1996 with Whitbread Plc & Marriott Hotels in the UK based at the English Open venue the Forest of Arden. As a Graduate Trainee he received two years of specialist management training in retail, yield management, sales & marketing, operations, human relations, event management, strategic management and course maintenance. He was also part of the event management team for the English Open in 1997 and the British Masters in 1998.

In 1999, Rob returned to Ireland to establish Carr Golf Services. Over his 4 years as Director of Operations, he oversaw the development of Ireland’s first professional golf business consulting company with 5 courses under management and a portfolio of both private and public service clients.

In 2003 he established Merrion Golf, an international golf business advisory firm with emphasis on golf asset recovery, new development planning and golf asset management. Clients included PGA European Tour Courses, Deutsche Bank, HSBC, Mandarin Oriental Hotels, HVS, Dromoland Castle, Robert Trent Jones II, Callaway Golf and the Andalucia Tourist Board.

Rob was the project manager responsible for the planning and opening of the golf operation at Carton House, culminating in the property being awarded the IAGTO European Golf Resort of the Year 2008. He also had responsibility for the design of the national golf club service quality standards strategy for Irish Tourist Board.

He is Director of GGA’s Institute for Best Practice, which researches and share best practices amongst the world’s top performing golf clubs with a view to improving the performance in an array of management disciplines. Rob also provides education support to the PGA, The Club Managers Association of Europe, CMAA-China Chapter and the Swedish Greenkeepers Association.

EXPERTISE

INSIGHTS

The Dreaded C-Word

Let’s face it: soliciting independent, expert advice can sometimes be felt as an admission of inadequacy. However, the power of a third-party evaluation is something that can benefit almost any business – when selected carefully. GGA’s EMEA Partner Rob Hill looks at the challenges and the benefits of employing an external consultant, how to select […]

Embedding a Culture of Progression and Longevity Among Board Members

Each new set of Board members are faced with the same conundrum: the desire to achieve things and make a difference, but only a limited term with which to do it. The answer to this issue, is to instill a sense of mission and to focus the attention of Board members on longer term issues. […]

Why Business Planning is the No. 1 Trend Facing Private Clubs

Business Planning is the number one trend in the private club sphere for 2019, with club managers citing it as having the highest impact on club operations in today’s market. GGA Partner, Rob Hill, looks at why this was… Private club managers are working to meet demands for a better plan. This was the clear […]

GGA Education Events Isolate Themes & Challenges Facing Club Leaders

Golf club executives have come together on both sides of the Atlantic as GGA continues its program of insight-led educational Symposiums, that deliver insights, research and current trends influencing golf club business success. Against the backdrop of Loch Lomond Golf Club in Scotland and Scarboro Golf & Country Club in Canada, senior figures in the […]

Get Prepared for your 2018 Budget Cycle

Autumn is with us and indications are that as club leaders prepare to go into their annual budgeting cycle, most European economies are witnessing steady improvement and positive forecasts. Goldman Sachs describe the outlook for continental Europe’s economy as “cautiously optimistic” as the housing economy continues to recover in most markets, credit is loosening, unemployment […]

Transform your Club Data to Insights for Success

As a club leader, you already possess a resource which can transform the performance of your business and contribute mightily to its long-term success. It’s your collection of operational and financial data. Let’s put this in context. Intel tells us that up to 2003, our world had generated some five exabytes of information. Today, this […]